Onsite Support
Expert IT Support, Right at Your Doorstep
In today’s business market, technology is key to success, and when it’s not working, it can almost cripple your business! You can relax knowing that Banx has got you covered.
Book A Phone Consultation
Schedule a free phone call with one of our friendly staff at your convenience, and we will give you an overview of the service and how it might work for your business. Don’t delay, book now!
Experienced Technicians
Our technicians have decades of experience and are able to sort out most issues you are facing, through an onsite visit.
Onsite Tech Support for Businesses
Whether it’s setting up a new computer or phone system, troubleshooting a PC or network issue, or installing a new monitor – Banx offers the tech support you need.
Reliable IT Support, Right Where You Need It
Minimise disruptions with expert onsite service – because your time is valuable.
FAQ
What types of onsite IT support do you offer?
We provide a wide range of onsite IT support, including computer repairs, network troubleshooting, hardware installations, software setup, cybersecurity solutions, and more for both businesses and home users.
Do you offer same-day onsite support?
Yes! Depending on availability, we strive to provide same-day service for urgent issues. Contact us to check our availability and schedule a visit.
What areas do you cover for onsite support?
We provide onsite support in Auckland and Taranaki. If you’re outside this area, contact us to discuss remote support or possible arrangements.
How much does onsite IT support cost?
Our pricing depends on the type of service required and the duration of the visit. We offer competitive rates and flexible options. Contact us for a quote.
Do you support both businesses and home users?
Yes! Whether you’re a business in need of IT maintenance or a home user with a tech issue, we provide expert onsite support tailored to your needs.
What should I do before my onsite visit?
Ensure we have access to the affected devices and provide any relevant details about the issue. If possible, have any necessary login credentials available for troubleshooting.
Can you help with setting up new equipment?
Absolutely! We assist with setting up and configuring new computers, networking equipment, and other IT infrastructure.
What if my issue can't be fixed onsite?
If a repair requires more extensive work, we’ll discuss options with you, including taking the device for further diagnostics or recommending alternative solutions.
Book A Phone Call
Schedule a free phone call with one of our friendly staff at your convenience, and we will give you an overview of the service and how it might work for your business. Don’t delay, book now!
