Remote Support
Our Staple Offering
We provide remote support to home and business users. This means we can easily access your computer and carry out work, without you having to bring your machine to the office. Internet access required.
Book A Phone Consultation
Schedule a free phone call with one of our friendly staff at your convenience, and we will give you an overview of the service and how it might work for your business. Don’t delay, book now!
We Service Your PC Remotely
Is your computer not quite running right? Let us take a look at it.
Affordable
We bill remote support in 15-minute increments, which is enough time for a simple job to be completed.
Convenient
Businesses choose Banx for remote support because we connect quickly, and often are in and out in a matter of minutes.
Why Remote Support?
Choose Banx Systems for your tech fix, computer repair, and IT support needs. Once granted remote access to your PC, our technicians quickly diagnose the issue and, in most cases, resolve it without you needing to unplug a single cable or bring your device to us.
Fast, Secure, and Professional Assistance
Our remote support service is designed to get you back up and running with minimal disruption. Whether it’s software troubleshooting, virus removal, email configuration, or general system maintenance, we handle it all—efficiently and securely.
Affordable IT Help When You Need It
We believe in fair and transparent pricing. Remote support is billed in 15-minute increments, ensuring you only pay for the time required to fix your issue. Many common problems are resolved within a single session, making it a cost-effective solution for both home users and businesses.
What do we cover?
We can assist with a wide range of problems, including:
- Software troubleshooting & installations
- Virus and malware removal
- Email and network configuration
- Printer and peripheral setup
- System performance issues
- General IT support & maintenance
Why Businesses & Home Users Trust Banx Systems
- Quick Response Times – Our technicians connect remotely in minutes.
- No Travel, No Hassle – Get IT support from the comfort of your home or office.
- Secure & Reliable – We use industry-standard encrypted connections for peace of mind.
- Experienced Technicians – Knowledgeable professionals ready to assist.
Get Remote IT Support Today
Having trouble with your computer? Let Banx Systems handle it remotely. All you need is an active internet connection—our team will take care of the rest.
FAQ
How does remote support work?
Once you contact us, we’ll provide you with a secure connection link. After you grant us permission, our technician remotely accesses your computer to diagnose and resolve the issue. You can watch everything happening in real time.
Is remote support safe?
Yes! We use encrypted connections and industry-standard security protocols to ensure your data remains protected. You’re always in control and can disconnect the session at any time.
What types of issues can be fixed remotely?
We can assist with a wide range of problems, including:
- Software troubleshooting & installations
- Virus and malware removal
- Email and network configuration
- Printer and peripheral setup
- System performance issues
- General IT support & maintenance
How much does remote support cost?
We bill in 15-minute increments, making it an affordable option for quick fixes. Contact us for current pricing or an estimate based on your issue.
Do I need to install anything for remote support?
In most cases, we provide a one-time secure link to initiate the session. No long-term software installation is required.
What if my issue can’t be fixed remotely?
If we determine that your problem requires hands-on support, we’ll guide you on the best next steps, whether that’s an on-site visit or bringing your device to our office.
What does it cost?
We charge $160 +GST per hour for remote support, billed in 15 minute increments.
What do I need for remote support?
All you need is:
- A working internet connection
- A Windows, macOS or Linux computer
- Temporary access permission for our technician
Book A Phone Call
Schedule a free phone call with one of our friendly staff at your convenience, and we will give you an overview of the service and how it might work for your business. Don’t delay, book now!
